# Codebook FAQ **URL:** https://discuss.zetetic.net/c/codebook/codebook-faq/8.md [Latest](https://discuss.zetetic.net/latest.md) · [Categories](https://discuss.zetetic.net/categories.md) --- ## [Sync via iCloud Drive?](https://discuss.zetetic.net/t/sync-via-icloud-drive/215)
**Author:** [@Scud](https://discuss.zetetic.net/u/Scud)\ **Replies:** 16\ **Last updated:** [January 29, 2024, 12:46am UTC](https://discuss.zetetic.net/t/sync-via-icloud-drive/215 "2024-01-29T00:46:36Z")
Do you plan to implement sync via iCloud Drive? --- ## [Resetting Codebook](https://discuss.zetetic.net/t/resetting-codebook/45)
**Author:** [@wgray](https://discuss.zetetic.net/u/wgray)\ **Replies:** 0\ **Last updated:** [August 13, 2014, 8:03pm UTC](https://discuss.zetetic.net/t/resetting-codebook/45 "2014-08-13T20:03:47Z")
In order to reset Codebook, you must delete the local database used by the application, and in some cases re-install the application. Follow these instructions to reset Codebook. Resetting Codebook is a destructive oper… --- ## [Merge two fields and update all the affected entries?](https://discuss.zetetic.net/t/merge-two-fields-and-update-all-the-affected-entries/6789)
**Author:** [@gonewest818](https://discuss.zetetic.net/u/gonewest818)\ **Replies:** 1\ **Last updated:** [January 16, 2025, 5:43pm UTC](https://discuss.zetetic.net/t/merge-two-fields-and-update-all-the-affected-entries/6789 "2025-01-16T17:43:56Z")
At some point long ago I believe I imported entries from a file and ended up with a “Web Site” field on about 60 entries and a “Website” field on all the rest. Without losing all the “Web Site” data, I would like to ren… --- ## [Export field order](https://discuss.zetetic.net/t/export-field-order/6299)
**Author:** [@evan2048](https://discuss.zetetic.net/u/evan2048)\ **Replies:** 3\ **Last updated:** [March 26, 2024, 5:42pm UTC](https://discuss.zetetic.net/t/export-field-order/6299 "2024-03-26T17:42:01Z")
Hello, I’m trying to export codebook records with the field order. For example, I have stored security question and answers in the following manner: When I export, the csv contains a single field with all values of tha… --- ## [Export CSV | not able to read delimited fields correctly](https://discuss.zetetic.net/t/export-csv-not-able-to-read-delimited-fields-correctly/6314)
**Author:** [@evan2048](https://discuss.zetetic.net/u/evan2048)\ **Replies:** 3\ **Last updated:** [March 13, 2024, 6:13pm UTC](https://discuss.zetetic.net/t/export-csv-not-able-to-read-delimited-fields-correctly/6314 "2024-03-13T18:13:21Z")
\*\* Sorry, I could not post images inline Hello, I am using codebook 4.5.19 to export in the csv format. I’ve created a record, Item 1, with multiple note fields. One note field value is Item 2 I’m having trouble whe… --- ## [Automatic Sync Between google Drive macOs\<\>iOS](https://discuss.zetetic.net/t/automatic-sync-between-google-drive-macos-ios/6277)
**Author:** [@Ian\_Grant](https://discuss.zetetic.net/u/Ian_Grant)\ **Replies:** 1\ **Last updated:** [February 22, 2024, 6:29pm UTC](https://discuss.zetetic.net/t/automatic-sync-between-google-drive-macos-ios/6277 "2024-02-22T18:29:59Z")
Hi, I was curious if the Google Drive sync is supposed to be automatic with iOS if you have the same sync key set up. I often find that I need to manually push a sink through the settings either on my computer or my iOS … --- ## [New Master Password, Sync Key](https://discuss.zetetic.net/t/new-master-password-sync-key/5723)
**Author:** [@rcharris](https://discuss.zetetic.net/u/rcharris)\ **Replies:** 6\ **Last updated:** [September 15, 2023, 10:52pm UTC](https://discuss.zetetic.net/t/new-master-password-sync-key/5723 "2023-09-15T22:52:37Z")
Hello Zetetic folks: Firstly, let me say that I have been happily using Codebook, and STRIP before that, for many years. I find it a valuable tool, especially as I use it on both IOS and Windows platforms. I apologize… --- ## [Same Entry in multple Categories?](https://discuss.zetetic.net/t/same-entry-in-multple-categories/6057)
**Author:** [@gvmelbrty](https://discuss.zetetic.net/u/gvmelbrty)\ **Replies:** 3\ **Last updated:** [September 2, 2023, 2:18pm UTC](https://discuss.zetetic.net/t/same-entry-in-multple-categories/6057 "2023-09-02T14:18:14Z")
Does Codebook allow the same Entry to reside in multiple Categories? I’m used to a Tag structure of organizing where one “entry” can be assigned multiple tags… and the Entry displays all the tags assigned to it. Thanks… --- ## [Deleting entries in iOS version of Codebook](https://discuss.zetetic.net/t/deleting-entries-in-ios-version-of-codebook/5932)
**Author:** [@fran](https://discuss.zetetic.net/u/fran)\ **Replies:** 5\ **Last updated:** [May 18, 2023, 4:55pm UTC](https://discuss.zetetic.net/t/deleting-entries-in-ios-version-of-codebook/5932 "2023-05-18T16:55:42Z")
I’m a longtime user of Codebook, but a simplistic user. How do I delete entries on the phone? The answer I saw on deletion only referred to the the desktop application. --- ## [How can I purge old entries?](https://discuss.zetetic.net/t/how-can-i-purge-old-entries/5726)
**Author:** [@kylebradshaw](https://discuss.zetetic.net/u/kylebradshaw)\ **Replies:** 3\ **Last updated:** [January 10, 2023, 2:44pm UTC](https://discuss.zetetic.net/t/how-can-i-purge-old-entries/5726 "2023-01-10T14:44:00Z")
I’ve been using Codebook for so long I’m sure a lot of entries at this point are stale and inconsequential. Is there any batch process or anything I can do to remove these old entries or at least get some visibility int… --- ## [Troubleshooting Codebook Secret Agent](https://discuss.zetetic.net/t/troubleshooting-codebook-secret-agent/3239)
**Author:** [@mmoore](https://discuss.zetetic.net/u/mmoore)\ **Replies:** 0\ **Last updated:** [November 14, 2018, 9:13pm UTC](https://discuss.zetetic.net/t/troubleshooting-codebook-secret-agent/3239 "2018-11-14T21:13:05Z")
Secret Agent provides quick access to your Codebook records for inserting credentials into other applications. If you’re not familiar with Secret Agent, this documentation explains how to enable it, it’s capabilities, a… --- ## [Changing master password on multiple devices](https://discuss.zetetic.net/t/changing-master-password-on-multiple-devices/394)
**Author:** [@jhodge](https://discuss.zetetic.net/u/jhodge)\ **Replies:** 5\ **Last updated:** [July 1, 2022, 5:44pm UTC](https://discuss.zetetic.net/t/changing-master-password-on-multiple-devices/394 "2022-07-01T17:44:49Z")
Hi, I have STRIP on two Mac's and two IOS devices. I want to change the Master password. Is there a preferred process to follow to do this? JH. --- ## [Difference between the Direct Download and Mac App Store versions of Codebook for macOS](https://discuss.zetetic.net/t/difference-between-the-direct-download-and-mac-app-store-versions-of-codebook-for-macos/5352)
**Author:** [@wgray](https://discuss.zetetic.net/u/wgray)\ **Replies:** 0\ **Last updated:** [April 5, 2022, 2:22pm UTC](https://discuss.zetetic.net/t/difference-between-the-direct-download-and-mac-app-store-versions-of-codebook-for-macos/5352 "2022-04-05T14:22:35Z")
This question comes up from time-to-time, so we put together an article in the Codebook Help pages describing the differences between the Direct Download and Mac App Store builds of Codebook for macOS. In short: not much… --- ## [Migrating from Codebook 1.6.x to Codebook 3](https://discuss.zetetic.net/t/migrating-from-codebook-1-6-x-to-codebook-3/2203)
**Author:** [@mmoore](https://discuss.zetetic.net/u/mmoore)\ **Replies:** 0\ **Last updated:** [June 7, 2017, 10:50pm UTC](https://discuss.zetetic.net/t/migrating-from-codebook-1-6-x-to-codebook-3/2203 "2017-06-07T22:50:06Z")
Update 7/21/2021: A simpler, updated migration process is now available. Please see this post for migration instructions. If you’re still using Codebook Secure Notebook and haven’t migrated to Codebook 4, but would lik… --- ## [Mac/iOS sync issue: unrecognized sync protocol](https://discuss.zetetic.net/t/mac-ios-sync-issue-unrecognized-sync-protocol/4795)
**Author:** [@siriusly](https://discuss.zetetic.net/u/siriusly)\ **Replies:** 1\ **Last updated:** [January 25, 2021, 3:51pm UTC](https://discuss.zetetic.net/t/mac-ios-sync-issue-unrecognized-sync-protocol/4795 "2021-01-25T15:51:13Z")
I’m getting an “unrecognized sync protocol” error when initiating a sync from iOS 14 to Mac running 10.11.6. It looks like support for Mac prior to 10.12 has been discontinued (?). Is there a workaround so I can sync … --- ## [Extracting Your Encrypted Database From An iTunes Backup Using iExplorer](https://discuss.zetetic.net/t/extracting-your-encrypted-database-from-an-itunes-backup-using-iexplorer/1901)
**Author:** [@mmoore](https://discuss.zetetic.net/u/mmoore)\ **Replies:** 0\ **Last updated:** [December 27, 2016, 5:54pm UTC](https://discuss.zetetic.net/t/extracting-your-encrypted-database-from-an-itunes-backup-using-iexplorer/1901 "2016-12-27T17:54:51Z")
We encourage all Codebook users to sync regularly to ensure that you have a backup of your data in case your device is lost, stolen, broken, or you get a new device. If you’ve synced your Codebook data to a supported Cl… --- ## ["Failure downloading changeset files" - Error Message](https://discuss.zetetic.net/t/failure-downloading-changeset-files-error-message/4398)
**Author:** [@cedronsterling](https://discuss.zetetic.net/u/cedronsterling)\ **Replies:** 1\ **Last updated:** [May 19, 2020, 10:05pm UTC](https://discuss.zetetic.net/t/failure-downloading-changeset-files-error-message/4398 "2020-05-19T22:05:19Z")
I received this error message after successfully creating a new entry on my iPhone and then repeatedly attempting to sync from iPhone to iMac. When that didn’t work, I deleted Codebook for iMac, re-installed a new copy … --- ## [Compact Database Feature](https://discuss.zetetic.net/t/compact-database-feature/2202)
**Author:** [@mmoore](https://discuss.zetetic.net/u/mmoore)\ **Replies:** 11\ **Last updated:** [May 11, 2020, 6:47pm UTC](https://discuss.zetetic.net/t/compact-database-feature/2202 "2020-05-11T18:47:26Z")
IMPORTANT: This post is out-of-date and new documentation is on the way. As of Codebook 4, Compact Database only runs a VACUUM on the local database. Please see this note below. Over time your Codebook database will gr… --- ## [Forgotten Master Passwords](https://discuss.zetetic.net/t/forgotten-master-passwords/38)
**Author:** [@wgray](https://discuss.zetetic.net/u/wgray)\ **Replies:** 0\ **Last updated:** [August 13, 2014, 4:50pm UTC](https://discuss.zetetic.net/t/forgotten-master-passwords/38 "2014-08-13T16:50:14Z")
What do I do if I forgot my master password? When you first setup Codebook on your computer or mobile device and set a master password it is used to create a key that we then use to encrypt your local data. We don’t stor… --- ## [Adding Codebook to Allowed Apps for Windows Defender Firewall](https://discuss.zetetic.net/t/adding-codebook-to-allowed-apps-for-windows-defender-firewall/2708)
**Author:** [@mmoore](https://discuss.zetetic.net/u/mmoore)\ **Replies:** 0\ **Last updated:** [March 9, 2018, 4:00pm UTC](https://discuss.zetetic.net/t/adding-codebook-to-allowed-apps-for-windows-defender-firewall/2708 "2018-03-09T16:00:43Z")
Windows Defender Firewall Allowed Apps and Network Connection Classification In general, Windows should prompt you to allow Codebook through your Windows Defender Firewall when first selecting WiFi sync. In this prompt … --- ## [Error communicating with Dropbox - unable to open the changesets database](https://discuss.zetetic.net/t/error-communicating-with-dropbox-unable-to-open-the-changesets-database/4127)
**Author:** [@edbeckphotography](https://discuss.zetetic.net/u/edbeckphotography)\ **Replies:** 5\ **Last updated:** [February 3, 2020, 10:09pm UTC](https://discuss.zetetic.net/t/error-communicating-with-dropbox-unable-to-open-the-changesets-database/4127 "2020-02-03T22:09:18Z")
Installed Codebook on a new computer. Added wordlist and attempted to sync with Dropbox. Communicates up to 25% then I get “the sync key stored in this instance of Codebook is unable to open the changesets database” I’… --- ## [Synch Key problems](https://discuss.zetetic.net/t/synch-key-problems/4229)
**Author:** [@franzmeier](https://discuss.zetetic.net/u/franzmeier)\ **Replies:** 5\ **Last updated:** [January 29, 2020, 3:55pm UTC](https://discuss.zetetic.net/t/synch-key-problems/4229 "2020-01-29T15:55:12Z")
Hi I have missed to get ahead with the synch key and now I am lost. I can’t see how to synch my three devices, 1 Master is the iPhone 7 2 is a macbook 3 is a iMac I have two different synch keys, 4 lines with 5 words… --- ## [Checking Your Version Number](https://discuss.zetetic.net/t/checking-your-version-number/57)
**Author:** [@wgray](https://discuss.zetetic.net/u/wgray)\ **Replies:** 0\ **Last updated:** [August 19, 2014, 8:50pm UTC](https://discuss.zetetic.net/t/checking-your-version-number/57 "2014-08-19T20:50:04Z")
What version am I using? Steps for checking the version number of Codebook on each operating system: Android Launch Codebook and login Tap the Settings icon in the navigation menu The version number will be displaye… --- ## [Codebook hangs up at 90%](https://discuss.zetetic.net/t/codebook-hangs-up-at-90/3902)
**Author:** [@DanTaylor1941](https://discuss.zetetic.net/u/DanTaylor1941)\ **Replies:** 5\ **Last updated:** [September 12, 2019, 1:57pm UTC](https://discuss.zetetic.net/t/codebook-hangs-up-at-90/3902 "2019-09-12T13:57:51Z")
Codebook hangs up at 90% when syncing laptop to Google Drive. It works fine on my ios devices. It also hangs up syncing my laptop to Dropbox. No problem syncing Codebook from my laptop to a local folder. --- ## [Taking a Backup](https://discuss.zetetic.net/t/taking-a-backup/41)
**Author:** [@wgray](https://discuss.zetetic.net/u/wgray)\ **Replies:** 1\ **Last updated:** [October 22, 2018, 3:34am UTC](https://discuss.zetetic.net/t/taking-a-backup/41 "2018-10-22T03:34:50Z")
Update 07-27-2021: An updated version of this article is available in the Codebook Help pages. One of the best ways to ensure you have another up-to-date copy of your Codebook data is to make use of the Sync feature. C… --- ## [Sync iphone with 2 laptops doesn’t work](https://discuss.zetetic.net/t/sync-iphone-with-2-laptops-doesn-t-work/3469)
**Author:** [@Ben\_Kilminster](https://discuss.zetetic.net/u/Ben_Kilminster)\ **Replies:** 4\ **Last updated:** [March 12, 2019, 2:17pm UTC](https://discuss.zetetic.net/t/sync-iphone-with-2-laptops-doesn-t-work/3469 "2019-03-12T14:17:14Z")
I am syncing between my laptop and my iphone via wifi and it reports that it succeeds. However, I see that local changes on each device have not been copied to the other device. So the sync failed in both directions. I… --- ## [Can't sync new Codebook for PC with other Codebook apps on PC, Android and Apple](https://discuss.zetetic.net/t/cant-sync-new-codebook-for-pc-with-other-codebook-apps-on-pc-android-and-apple/3405)
**Author:** [@carol.darwin](https://discuss.zetetic.net/u/carol.darwin)\ **Replies:** 3\ **Last updated:** [February 4, 2019, 7:22pm UTC](https://discuss.zetetic.net/t/cant-sync-new-codebook-for-pc-with-other-codebook-apps-on-pc-android-and-apple/3405 "2019-02-04T19:22:47Z")
I have Codebook on Android, ipad and another PC. I bought another Codebook licence for my new PC and can’t get it to sync with Dropbox. My other electronics still can. Any suggestions as to what to do? --- ## [64 bit version for window 10](https://discuss.zetetic.net/t/64-bit-version-for-window-10/3194)
**Author:** [@arievu](https://discuss.zetetic.net/u/arievu)\ **Replies:** 5\ **Last updated:** [November 30, 2018, 2:50pm UTC](https://discuss.zetetic.net/t/64-bit-version-for-window-10/3194 "2018-11-30T14:50:40Z")
Hello Support I wonder if there a 64 bit running on Windows 10 as the 32 bit that currently runs tend to get stuck if us i use multiple screens and then move from one location to another Thanks Arievu --- ## [Sync on iPhone to Dropbox freezes](https://discuss.zetetic.net/t/sync-on-iphone-to-dropbox-freezes/2921)
**Author:** [@alalani](https://discuss.zetetic.net/u/alalani)\ **Replies:** 2\ **Last updated:** [October 25, 2018, 3:21am UTC](https://discuss.zetetic.net/t/sync-on-iphone-to-dropbox-freezes/2921 "2018-10-25T03:21:28Z")
Could not find anything on the support site. I was able to sync my iPhone Codebook with my Dropbox account but now it fails. It freezes during the sync at 80%. I have rebooted the iPhone, etc. but to no avail. Please a… --- ## [Getting ghost pop ups when creating new entries](https://discuss.zetetic.net/t/getting-ghost-pop-ups-when-creating-new-entries/3135)
**Author:** [@RTS201802100553](https://discuss.zetetic.net/u/RTS201802100553)\ **Replies:** 8\ **Last updated:** [October 16, 2018, 6:58pm UTC](https://discuss.zetetic.net/t/getting-ghost-pop-ups-when-creating-new-entries/3135 "2018-10-16T18:58:07Z")
I get ghost windows that pop up went adding new entries. This ghost window shows through all open windows. I’m using the latest version of Windows 10 and Codebook. [Next page](https://discuss.zetetic.net/c/codebook/codebook-faq/8.md?page=1)