# Can't sync Windows app

**URL:** <https://discuss.zetetic.net/t/cant-sync-windows-app/4420>\
**Category:** Codebook\
**Created:** [May 23, 2020, 8:24pm UTC](https://discuss.zetetic.net/t/cant-sync-windows-app/4420 "2020-05-23T20:24:38Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![plr](https://avatars.discourse-cdn.com/v4/letter/p/9fc29f/32.png) [@plr](https://discuss.zetetic.net/u/plr)\
**Post date:** [May 23, 2020, 8:24pm UTC](https://discuss.zetetic.net/t/cant-sync-windows-app/4420/1 "2020-05-23T20:24:38Z")

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Have used Codebook on my iPhone for years, have never had a problem syncing to my backup in dropbox. Installed the Windows version and can not sync the Windows version to my iOS version.

I use the QRcode to transfer my sync key from my phone to my computer. When I tried to sync on my computer, I get the following error message: “Another cliet is synchronizing, please try again when it completes.” Trying to sync on my phone at this point produces a similar message.

I renamed the Zetetic folder in dropbox, sync’ed from my phone (to recreate the folder), looked at the folder in dropbox and noticed that there is a “sync” file with “… conflicted copy …” in the file name.

Tried to sync again on my computer, and got the same error message as before.

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