# Dropbox Sync on Win7 Error

**URL:** <https://discuss.zetetic.net/t/dropbox-sync-on-win7-error/565>\
**Category:** Issues\
**Created:** [May 12, 2015, 11:52pm UTC](https://discuss.zetetic.net/t/dropbox-sync-on-win7-error/565 "2015-05-12T23:52:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![tcowdrey](https://avatars.discourse-cdn.com/v4/letter/t/f08c70/32.png) [@tcowdrey](https://discuss.zetetic.net/u/tcowdrey)\
**Post date:** [May 12, 2015, 11:52pm UTC](https://discuss.zetetic.net/t/dropbox-sync-on-win7-error/565/1 "2015-05-12T23:52:20Z")

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After logging in to sync the DB with Dropbox it throws an error “Exception of type ‘DropNet.Exceptions.DropboxException’ was thrown.” It shows this at the Locking Database stage at 10% then the sync is killed. Syncing to Google Drive works fine. I’ve tried reinstalling and deleting the DB, as well as checking to make sure all the login info is correct, and unlinking and reauthenticating. Is there a step that needs to be done before this that I’m missing? Not sure if it matters but Lan sync is enabled in Dropbox as well.

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**Author:** ![developernotes](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.zetetic.net/developernotes/32/1309_2.png) [@developernotes](https://discuss.zetetic.net/u/developernotes)\
**Post date:** [May 13, 2015, 9:00pm UTC](https://discuss.zetetic.net/t/dropbox-sync-on-win7-error/565/2 "2015-05-13T21:00:11Z")

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Hello @tcowdrey

I’m sorry to hear about the behavior you are seeing. Could you contact us at [support@zetetic.net](mailto:support@zetetic.net) for further analysis of your situation?