# Google Drive failing to sync

**URL:** <https://discuss.zetetic.net/t/google-drive-failing-to-sync/7134>\
**Category:** Issues\
**Created:** [January 9, 2026, 6:58pm UTC](https://discuss.zetetic.net/t/google-drive-failing-to-sync/7134 "2026-01-09T18:58:09Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![jhmpub](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.zetetic.net/jhmpub/32/439_2.png) [@jhmpub](https://discuss.zetetic.net/u/jhmpub)\
**Post date:** [January 9, 2026, 6:58pm UTC](https://discuss.zetetic.net/t/google-drive-failing-to-sync/7134/1 "2026-01-09T18:58:09Z")

</div>

Did a Windows 10 Sync \> Operation \> Overwrite to Google Drive today and encountered the following error:

 ![failed_to_delete_shards](https://us1.discourse-cdn.com/flex016/uploads/zetetic/original/2X/6/6d57dd92b660daf9ee3333cf206d5ae625ffdc46.jpeg)

I’m running Codebook v5.3.6. After reauthenticating the gdrive, subsequent overwrites worked. I then attempted a Sync \> Operation \> Restore from Google Drive on a different Windows machine running Codebook 5.3.6 and got the following error:

 ![sync_restore](https://us1.discourse-cdn.com/flex016/uploads/zetetic/original/2X/d/dfce2e453fb04bb85450927bf6a7c18fdd73fcf5.jpeg)

I reauthenticated on that host and the Restore from Google Drive worked. I then went back to the original machine, attempted the Overwrite to Google Drive and got the original error again. I did a gdrive \> Settings \> Manage apps \> Delete hidden app data, but that did not resolve the issue. The cycle is repeatable.

I switched to a DropBox sync and both the Overwrite and Restore syncs work fine.

---

<div class="post-metadata">

**Author:** ![dquander](https://avatars.discourse-cdn.com/v4/letter/d/8797f3/32.png) [@dquander](https://discuss.zetetic.net/u/dquander)\
**Post date:** [January 9, 2026, 8:27pm UTC](https://discuss.zetetic.net/t/google-drive-failing-to-sync/7134/2 "2026-01-09T20:27:14Z")

</div>

@jhmpub

Thanks for reaching out to us about Codebook and so sorry to hear about the trouble with the Overwrite option, although I wanted to ask if the regular Sync was working between the Windows machine and Google Drive? If you don’t mind, I would love to have you contact us via private support at [support@zetetic.net](mailto:support@zetetic.net) and if you could attach a copy of the log file, we can take a look to try and see what is going on. Ti get the log file, just go to the mneu bar and select Help→View Log Window and then copy that log and paste it into a text file such as Notepad and then add it to the ticket, thanks!

Regards,

Don

---

<div class="post-metadata">

**Author:** ![developernotes](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.zetetic.net/developernotes/32/1309_2.png) [@developernotes](https://discuss.zetetic.net/u/developernotes)\
**Post date:** [January 9, 2026, 9:08pm UTC](https://discuss.zetetic.net/t/google-drive-failing-to-sync/7134/3 "2026-01-09T21:08:19Z")

</div>

Hi @jhmpub,

As a follow-up, can you confirm how many devices you have linked to the same Google Drive account?

---

<div class="post-metadata">

**Author:** ![jhmpub](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.zetetic.net/jhmpub/32/439_2.png) [@jhmpub](https://discuss.zetetic.net/u/jhmpub)\
**Post date:** [January 9, 2026, 9:10pm UTC](https://discuss.zetetic.net/t/google-drive-failing-to-sync/7134/4 "2026-01-09T21:10:56Z")

</div>

9 devices. one master, 8 slaves. logs sent to [support@zetetic.net](mailto:support@zetetic.net). If logs don’t reveal anything I can play with regular sync at a later time.
