# Latest Update - X Platforms - Where did my PC app go?

**URL:** <https://discuss.zetetic.net/t/latest-update-x-platforms-where-did-my-pc-app-go/377>\
**Category:** Issues\
**Created:** [January 21, 2015, 6:09pm UTC](https://discuss.zetetic.net/t/latest-update-x-platforms-where-did-my-pc-app-go/377 "2015-01-21T18:09:23Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mccb](https://avatars.discourse-cdn.com/v4/letter/m/c5a1d2/32.png) [@mccb](https://discuss.zetetic.net/u/mccb)\
**Post date:** [January 21, 2015, 6:09pm UTC](https://discuss.zetetic.net/t/latest-update-x-platforms-where-did-my-pc-app-go/377/1 "2015-01-21T18:09:23Z")

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Just downloaded the latest update on my laptop PC (prompted to do so when I launched STRIP).

Issue: I can no longer see/find/launch the Strip application anywhere on my PC.

I use STRIP on my iPad and iPhone and the applications and data are intact.

So what happened? Why can I not find the app on my PC any longer?

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**Author:** ![developernotes](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.zetetic.net/developernotes/32/1309_2.png) [@developernotes](https://discuss.zetetic.net/u/developernotes)\
**Post date:** [January 21, 2015, 7:09pm UTC](https://discuss.zetetic.net/t/latest-update-x-platforms-where-did-my-pc-app-go/377/2 "2015-01-21T19:09:16Z")

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Hi @mccb,

Can you write to us at [support@zetetic.net](mailto:support@zetetic.net) and provide the email address you used to purchase the application? We would be glad to get you back up and running. Thanks!

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**Author:** ![mccb](https://avatars.discourse-cdn.com/v4/letter/m/c5a1d2/32.png) [@mccb](https://discuss.zetetic.net/u/mccb)\
**Post date:** [January 22, 2015, 12:21am UTC](https://discuss.zetetic.net/t/latest-update-x-platforms-where-did-my-pc-app-go/377/3 "2015-01-22T00:21:23Z")

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Hello,

As requested, here is the email I used to purchase STRIP: [REDACTED ;)]

Thanks.

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**Author:** ![developernotes](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.zetetic.net/developernotes/32/1309_2.png) [@developernotes](https://discuss.zetetic.net/u/developernotes)\
**Post date:** [January 22, 2015, 2:46pm UTC](https://discuss.zetetic.net/t/latest-update-x-platforms-where-did-my-pc-app-go/377/4 "2015-01-22T14:46:48Z")

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Hello @mccb,

I have sent you a separate email from our support system. Please let us know if you have any further questions. Thanks!