# Password problems fresh installation Codebook on Samsung Note **URL:** \ **Category:** Codebook\ **Created:** [January 6, 2016, 12:02pm UTC](https://discuss.zetetic.net/t/password-problems-fresh-installation-codebook-on-samsung-note/1028 "2016-01-06T12:02:31Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![LodyJ](https://avatars.discourse-cdn.com/v4/letter/l/51bf81/32.png) [@LodyJ](https://discuss.zetetic.net/u/LodyJ)\ **Post date:** [January 6, 2016, 12:02pm UTC](https://discuss.zetetic.net/t/password-problems-fresh-installation-codebook-on-samsung-note/1028/1 "2016-01-06T12:02:31Z")
Hi, I have installed Codebook succesfully on my PC and my Samsung TabPro tablet. However, the installation on my Samsung Note had to be a clean install (changed to CyanogenMod). This clean install obviously does not accept my previously used password. So… what is the password to open Codebook on a clean install…??? Thanks a lot in advance, LodyJ ---
**Author:** ![developernotes](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.zetetic.net/developernotes/32/1309_2.png) [@developernotes](https://discuss.zetetic.net/u/developernotes)\ **Post date:** [January 6, 2016, 2:14pm UTC](https://discuss.zetetic.net/t/password-problems-fresh-installation-codebook-on-samsung-note/1028/2 "2016-01-06T14:14:20Z")
Hello @LodyJ When Codebook is first installed, you must set the password you wish to use. On first launch with a new installation, Codebook will prompt you to enter a master password, it will then ask you to confirm your password. If you have Codebook installed on other devices, in order for them to synchronize you will need to use the same master password. ---
**Author:** ![LodyJ](https://avatars.discourse-cdn.com/v4/letter/l/51bf81/32.png) [@LodyJ](https://discuss.zetetic.net/u/LodyJ)\ **Post date:** [January 6, 2016, 3:07pm UTC](https://discuss.zetetic.net/t/password-problems-fresh-installation-codebook-on-samsung-note/1028/3 "2016-01-06T15:07:29Z")
Hi Nick, That’s what I remembered from my very first install of Strip… but… it didn’t ask me to do that… So I installed it on my tablet from my PC via my Google account. Logging into Google Play, it lets you do that on all registered equipment. So I told it to do that also on my phone… Then when I started it up on my phone for the first time, I did not get that question to enter a master password… And my original master password, doesn’t work here… which is understandable. Maybe I should remove this install and do a new fresh install manually… …but… …that’s what I tried to do in the first place, when beginning the upgrade to Codebook, but at that time I couldn’t find the app in the Google Play Store on my tablet. So I then used my PC to install the upgrade, on my tablet and phone, via my Google account. I know it sounds rediculous, but the Google Play Store doesn’t allow me to download the Codebook app now because it is already installed… Can you send me a link so I can download the Codebook app directly…???.. and try it that way…??? Lots of thanks in advance and very best regards, # Lody J. Claessen ---
**Author:** ![developernotes](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.zetetic.net/developernotes/32/1309_2.png) [@developernotes](https://discuss.zetetic.net/u/developernotes)\ **Post date:** [January 6, 2016, 4:04pm UTC](https://discuss.zetetic.net/t/password-problems-fresh-installation-codebook-on-samsung-note/1028/4 "2016-01-06T16:04:01Z")
> [@LodyJ](#): > > …that’s what I tried to do in the first place, when beginning the > upgrade to Codebook, but at that time I couldn’t find the app in the > Google Play Store on my tablet. Codebook for Android is available on the Google Play store [here](https://play.google.com/store/apps/details?id=net.zetetic.strip). > [@LodyJ](#): > > So I then used my PC to install the upgrade, on my tablet and phone, via > my Google account. > > I know it sounds rediculous, but the Google Play Store doesn’t allow me > to download the Codebook app now because it is already installed… > > Can you send me a link so I can download the Codebook app > directly…???.. and try it that way…??? Hi @LodyJ, We would be glad to help, but I’m not certain I follow exactly what has occurred. Can you let me know what platform you need Codebook on? If you are looking for the Android application, it is only available directly through the app store - we do not distribute it directly. ---
**Author:** ![LodyJ](https://avatars.discourse-cdn.com/v4/letter/l/51bf81/32.png) [@LodyJ](https://discuss.zetetic.net/u/LodyJ)\ **Post date:** [January 7, 2016, 3:38pm UTC](https://discuss.zetetic.net/t/password-problems-fresh-installation-codebook-on-samsung-note/1028/5 "2016-01-07T15:38:22Z")
Hey Nick, I solved the problem by completely removing the Codebook app from my phone. Then I looked for the Codebook app in the Play Store… and yessss… there it was… The rest was easy and it all works OK now. Thanks for your help and best regards, # Lody J. Claessen ---
**Author:** ![developernotes](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.zetetic.net/developernotes/32/1309_2.png) [@developernotes](https://discuss.zetetic.net/u/developernotes)\ **Post date:** [January 7, 2016, 3:51pm UTC](https://discuss.zetetic.net/t/password-problems-fresh-installation-codebook-on-samsung-note/1028/6 "2016-01-07T15:51:09Z")
Hello @LodyJ Thank you for getting back to us, we are glad to hear everything is working well for you. Take care!