# Problem started in sync of codebook from Windows 11 to the dropbox cloud

**URL:** <https://discuss.zetetic.net/t/problem-started-in-sync-of-codebook-from-windows-11-to-the-dropbox-cloud/5930>\
**Category:** Codebook\
**Created:** [May 17, 2023, 1:29pm UTC](https://discuss.zetetic.net/t/problem-started-in-sync-of-codebook-from-windows-11-to-the-dropbox-cloud/5930 "2023-05-17T13:29:55Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![arievu](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.zetetic.net/arievu/32/697_2.png) [@arievu](https://discuss.zetetic.net/u/arievu)\
**Post date:** [May 17, 2023, 1:29pm UTC](https://discuss.zetetic.net/t/problem-started-in-sync-of-codebook-from-windows-11-to-the-dropbox-cloud/5930/1 "2023-05-17T13:29:55Z")

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since few days i have a problem to sync the db from my window 11 laptop and getting the problems like:  
"unexpected Character countered while parsing value; \<.path " line 0 Position 0: "

and

“An error occurred attempting to create sync.lock file during synchronization”  
syn work from my cellphone with no issue

please advice

Arie

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**Author:** ![developernotes](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.zetetic.net/developernotes/32/1309_2.png) [@developernotes](https://discuss.zetetic.net/u/developernotes)\
**Post date:** [May 17, 2023, 1:52pm UTC](https://discuss.zetetic.net/t/problem-started-in-sync-of-codebook-from-windows-11-to-the-dropbox-cloud/5930/2 "2023-05-17T13:52:59Z")

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Hi @arievu,

I’m sorry to hear about the issue you are experiencing with sync in Codebook for Windows. Would you mind reaching out to us directly at [support@zetetic.net](mailto:support@zetetic.net) where we can troubleshoot the issue you are having further?