# Problem with update **URL:** \ **Category:** Issues\ **Created:** [January 4, 2016, 5:36pm UTC](https://discuss.zetetic.net/t/problem-with-update/993 "2016-01-04T17:36:12Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![cdman](https://avatars.discourse-cdn.com/v4/letter/c/5daacb/32.png) [@cdman](https://discuss.zetetic.net/u/cdman)\ **Post date:** [January 4, 2016, 5:36pm UTC](https://discuss.zetetic.net/t/problem-with-update/993/1 "2016-01-04T17:36:12Z")
Hello, I am currently using STRIP version 2.5.11.0 . Today I saw update and I am trying to upgrade to codbook, but I get error on uninstalling old version. Seems it looks for old install file, which I don’t have , and I can’t find on download section. What should I do to upgrade ? ![](https://us1.discourse-cdn.com/flex016/uploads/zetetic/original/1X/b4abef4e68e13f82b48ed816294681a165624aeb.jpg) ![](https://us1.discourse-cdn.com/flex016/uploads/zetetic/original/1X/3006a9b57def8a94823b2ceb494fe7f8601828fd.jpg) ---
**Author:** ![developernotes](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.zetetic.net/developernotes/32/1309_2.png) [@developernotes](https://discuss.zetetic.net/u/developernotes)\ **Post date:** [January 4, 2016, 5:53pm UTC](https://discuss.zetetic.net/t/problem-with-update/993/2 "2016-01-04T17:53:41Z")
Hello @cdman I’m sorry to hear that you are seeing an issue attempting to uninstall an older version of STRIP. Microsoft has a tool called [Fixit](https://support.microsoft.com/en-us/mats/program_install_and_uninstall) which can help you uninstall an application from your system when the Add/Remove Programs fails. Could you try running Fixit from Internet Explorer, going through their wizard and let us know if you are able to successfully uninstall the application? ---
**Author:** ![cdman](https://avatars.discourse-cdn.com/v4/letter/c/5daacb/32.png) [@cdman](https://discuss.zetetic.net/u/cdman)\ **Post date:** [January 5, 2016, 12:11am UTC](https://discuss.zetetic.net/t/problem-with-update/993/3 "2016-01-05T00:11:15Z")
Unfortunately - that does not work on windows 10 which I use: > **[Microsoft Fix It will not work on Windows 10 yet...](https://upandready.typepad.com/up_and_ready/2015/07/microsoft-fix-it-will-not-work-on-windows-10-yet.html)** > > Hot off the presses, Microsoft Fix It will not work on Windows 10 yet. It will look like this: The original Microsoft Fix It results in the not supported error message and the newer one will redirect you to Search Microsoft Thanks to David Haukeness... I think if someone can give me that msi for 2.5.11.0 - it will fix the problem - but I don’t keep ? any other ideas ? ---
**Author:** ![developernotes](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.zetetic.net/developernotes/32/1309_2.png) [@developernotes](https://discuss.zetetic.net/u/developernotes)\ **Post date:** [January 5, 2016, 2:45am UTC](https://discuss.zetetic.net/t/problem-with-update/993/4 "2016-01-05T02:45:23Z")
Hello @cdman I’m sorry to hear that FixIt does not run on Windows 10. We have had customers report success when using [Revo Uninstaller](http://www.revouninstaller.com/revo_uninstaller_free_download.html) which offers a free version. Could you give that a try. I apologize for the inconvenience. ---
**Author:** ![cdman](https://avatars.discourse-cdn.com/v4/letter/c/5daacb/32.png) [@cdman](https://discuss.zetetic.net/u/cdman)\ **Post date:** [January 5, 2016, 5:28pm UTC](https://discuss.zetetic.net/t/problem-with-update/993/5 "2016-01-05T17:28:26Z")
Revo uninstalled STRIP ok , I have now the new Codebook version! 🙂 Thanks. ---
**Author:** ![developernotes](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.zetetic.net/developernotes/32/1309_2.png) [@developernotes](https://discuss.zetetic.net/u/developernotes)\ **Post date:** [January 5, 2016, 5:57pm UTC](https://discuss.zetetic.net/t/problem-with-update/993/6 "2016-01-05T17:57:48Z")
Hello @cdman Great, I’m glad to hear that addressed the issue. Thanks for getting back to us!