# Purchase Lisence

**URL:** <https://discuss.zetetic.net/t/purchase-lisence/1281>\
**Category:** Issues\
**Created:** [April 9, 2016, 7:31pm UTC](https://discuss.zetetic.net/t/purchase-lisence/1281 "2016-04-09T19:31:40Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Leon](https://avatars.discourse-cdn.com/v4/letter/l/dc4da7/32.png) [@Leon](https://discuss.zetetic.net/u/Leon)\
**Post date:** [April 9, 2016, 7:31pm UTC](https://discuss.zetetic.net/t/purchase-lisence/1281/1 "2016-04-09T19:31:40Z")

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I re-loaded my operating system & have lost my key code. I am using the temp code book. Can you please furnish me with my original key cod so I can sync my devices.

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**Author:** ![brodybits](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.zetetic.net/brodybits/32/515_2.png) [@brodybits](https://discuss.zetetic.net/u/brodybits)\
**Post date:** [April 9, 2016, 8:02pm UTC](https://discuss.zetetic.net/t/purchase-lisence/1281/2 "2016-04-09T20:02:49Z")

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Just a suggestion on my part to contact [support@zetetic.net](mailto:support@zetetic.net) directly if you  
are a customer and have this kind of issue. They would probably respond  
sometime after 14:00 GMT. They also have a telephone number on their web  
site.

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**Author:** ![developernotes](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.zetetic.net/developernotes/32/1309_2.png) [@developernotes](https://discuss.zetetic.net/u/developernotes)\
**Post date:** [April 11, 2016, 1:43pm UTC](https://discuss.zetetic.net/t/purchase-lisence/1281/3 "2016-04-11T13:43:48Z")

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Hello @Leon

I have just resent your order fulfillment via separate email. It will contain both a link to download the latest installer of Codebook as well as your license key. Thanks!