# Sync issue Mac to ipad using wifi
**URL:** https://discuss.zetetic.net/t/sync-issue-mac-to-ipad-using-wifi/1945
**Category:** Issues
**Created:** [January 29, 2017, 4:11am UTC](https://discuss.zetetic.net/t/sync-issue-mac-to-ipad-using-wifi/1945 "2017-01-29T04:11:07Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@charlotte](https://discuss.zetetic.net/u/charlotte)
#### Post date: [January 29, 2017, 4:11am UTC](https://discuss.zetetic.net/t/sync-issue-mac-to-ipad-using-wifi/1945/1 "2017-01-29T04:11:07Z")
I am trialling the codebook desktop app and want to buy it but have bought the ipad app and cannot get them to sync over Wifi – the app is seeing my macbook, but keeps telling me it has timed out when I try to sync.
I don’t want to pay for the full desktop app as well unless I can be sure it will sync – can you help please
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### Author:  [@developernotes](https://discuss.zetetic.net/u/developernotes)
#### Post date: [January 30, 2017, 3:27pm UTC](https://discuss.zetetic.net/t/sync-issue-mac-to-ipad-using-wifi/1945/2 "2017-01-30T15:27:18Z")
Hello @charlotte
Thank you for writing us with regard to Codebook, although I’m sorry to hear about the issue you are seeing.
It can be very difficult to troubleshoot network issues due to the large number of variables involved, but there are definitely a few things we can try here. We’ve written up a short set of common troubleshooting instructions here:
> [@Troubleshooting WiFi Sync](https://discuss.zetetic.net/t/troubleshooting-wifi-sync/36):
>
> Enable WiFi Sync on the Desktop Before we get started, be sure that: You have [enabled WiFi sync](https://discuss.zetetic.net/t/getting-started-with-sync/35) under Codebook preferences on the Desktop Codebook is currently running on the Desktop and you are logged in Interference Are you running the Windows or OS X firewall, a VPN client, virus protection software or a similar product? If so, please try to configure your software to allow connections to port 57419. This should allow connection attempts from Codebook on your mobile device to Codebook runn…
Would you mind giving some of the suggestions in this document a try, and let us know what you find?
If none of these options work, it might be worthwhile to use Dropbox or Google Drive to sync your data, as it bypasses many of the common issues with WIFI synchronization. Here is a brief document that explains how to sync via alternate methods.
> [@Getting Started with Sync](https://discuss.zetetic.net/t/getting-started-with-sync/35):
>
> construction This article is out of date For new documentation for Codebook 4, [please visit this page](https://www.zetetic.net/codebook/documentation/sync/). construction There are two main methods of sync for Codebook: Syncing directly with another copy over WiFi Syncing with a cloud service over HTTPS (Dropbox or Google Drive) Desktop WiFi Sync We call the first case Desktop WiFi sync because it’s for Codebook on a mobile device (e.g. Android, iPhone) to sync with Codebook on the desktop ([Mac](https://www.zetetic.net/codebook/download-trial-osx.html) or [Windows](https://www.zetetic.net/codebook/download-trial-windows.html)). It’s not designed for syncing bet…
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### Author:  [@charlotte](https://discuss.zetetic.net/u/charlotte)
#### Post date: [January 31, 2017, 1:45am UTC](https://discuss.zetetic.net/t/sync-issue-mac-to-ipad-using-wifi/1945/3 "2017-01-31T01:45:57Z")
I am so embarassed about this – turns out I had the mac and the ipad connected to different wifi networks………………great service tho thanks for your help!
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### Author:  [@developernotes](https://discuss.zetetic.net/u/developernotes)
#### Post date: [January 31, 2017, 2:28pm UTC](https://discuss.zetetic.net/t/sync-issue-mac-to-ipad-using-wifi/1945/4 "2017-01-31T14:28:01Z")
Hello @charlotte
No worries at all, we are happy to hear you were able to resolve the issue. Take care!