# Syncing with changed password (Dropbox) **URL:** \ **Category:** Issues\ **Created:** [February 16, 2016, 8:53pm UTC](https://discuss.zetetic.net/t/syncing-with-changed-password-dropbox/1165 "2016-02-16T20:53:53Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![ntebbs](https://avatars.discourse-cdn.com/v4/letter/n/e0b2c6/32.png) [@ntebbs](https://discuss.zetetic.net/u/ntebbs)\ **Post date:** [February 16, 2016, 8:53pm UTC](https://discuss.zetetic.net/t/syncing-with-changed-password-dropbox/1165/1 "2016-02-16T20:53:53Z")
I have changed my password on iPhone and iPad but can no longer sync them through Dropbox. Any ideas? Thanks - NT ---
**Author:** ![wgray](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.zetetic.net/wgray/32/843_2.png) [@wgray](https://discuss.zetetic.net/u/wgray)\ **Post date:** [February 16, 2016, 8:59pm UTC](https://discuss.zetetic.net/t/syncing-with-changed-password-dropbox/1165/2 "2016-02-16T20:59:49Z")
Hi @ntebbs, sorry about that. After you change the password on your devices they become incompatible for syncing with the encrypted replica stored in your Dropbox account. To fix this we just move it out of the way and a fresh one will be created on a new sync from either device. 1. Open your Dropbox folder 2. Navigate to the Zetetic folder 3. Rename or delete the file `strip.db` 4. Sync with Dropbox from your iPhone and iPad to confirm everything is back in order Please let us know if that helps! ---
**Author:** ![ntebbs](https://avatars.discourse-cdn.com/v4/letter/n/e0b2c6/32.png) [@ntebbs](https://discuss.zetetic.net/u/ntebbs)\ **Post date:** [February 16, 2016, 9:39pm UTC](https://discuss.zetetic.net/t/syncing-with-changed-password-dropbox/1165/3 "2016-02-16T21:39:52Z")
Thanks for the quick reply. This worked very well. I guessed that I might need to delete the Dropbox file but did not want to screw things up in the event that I was wrong. I hope this info helps others. Thanks again. Nick Tebbs