Categories disappearing or becoming hidden

Codebook
1

I’ve been using Codebook for quite a while and like it. I’ve accumulated quite a lot of entries and use categories to assist in the management. Like many users I have a Work category. In recent months, on my mobile version, I’ve noticed that the Work category is no longer appearing in the list of categories, however if I search for an entry that is in Work, it shows up and I can access it.

Any idea what’s happening? DB integrity check says everything is good. Not aware of any process for making categories hidden. The ability to find via search would probably void the notion of hidden categories. I’m not yet aware of any other category disappearing.

version 5.4.2 (2074)

2

Hi @Ian_Henderson,

Thank you for reaching out, I’m sorry to hear about the recent troubles you’re experiencing! I don’t believe we’ve heard of an issue where the category itself isn’t displaying in the main listing. Could you do the following:

  • Login to Codebook for Android and count the number of categories displayed in the list
  • Tap the home icon in the upper-left corner, tap Settings, tap Database Info. How many categories does it report?

Do these counts match, or if not what numbers are you seeing?

Additionally, can you share answers to these questions:

  • Do you have Codebook on any other devices/machines?
    • If so, can you check the category counts there as well?
  • Is your data backed up via sync?
  • Do you have a backup of your Sync Key

If you’d prefer, you can always reply to us directly at support@zetetic.net for private support as well.

3

Hi,

Thanks for the reply. Sorry for the delay in responding:

On Windows, the category count is 31 and the last one is “Work”, which is the one not showing on Android phone. In DB info on windows, it agrees and lists 31.

On phone, I count 30 categories on the visible list. DB info reports 31, same as desktop.

Yes, sync’d through Google drive.

Based on the fact that I can search on the phone and find items in “Work” suggests to me that the database is fine, and perhaps it’s a rendering issue for the UI?

I have justed backed up the sync key via windows PC.

Ian