Codebook hangs on app preferences (Mac OS X)


Attempting to access application preferences from the Codebook menu results in a hang with a spinning beachball.

Everything else seems to be working, but this is wrong.

Delete and re-install, then restore? Or is there something less drastic to try?

Codebook version 3.7.6 (634)
Mac OS X El Capitan version 10.11.6



Thanks for your support of Codebook and posting the discussion forum, although I’m sorry to hear about the issue you’re experiencing when attempting access Codebook preferences.

Delete and re-install

I think this is a good first step to troubleshooting.

then restore? Or is there something less drastic to try?

Your Codebook data is stored separately from the application installation, so deleting Codebook and re-installing should leave your data in place and you shouldn’t have to perform a restore operation.

If you’re still experiencing the issue after re-installation could you open the Console app via Applications > Utilities > Console and search for “Codebook” to see if there are any messages/errors related to Codebook in there after attempting to access preferences?