Hello, I am currently using STRIP version 2.5.11.0 . Today I saw update and I am trying to upgrade to codbook, but I get error on uninstalling old version. Seems it looks for old install file, which I don’t have , and I can’t find on download section.
What should I do to upgrade ?
Hello @cdman
I’m sorry to hear that you are seeing an issue attempting to uninstall an older version of STRIP. Microsoft has a tool called Fixit which can help you uninstall an application from your system when the Add/Remove Programs fails. Could you try running Fixit from Internet Explorer, going through their wizard and let us know if you are able to successfully uninstall the application?
Unfortunately - that does not work on windows 10 which I use:
I think if someone can give me that msi for 2.5.11.0 - it will fix the problem - but I don’t keep ?
any other ideas ?
Hello @cdman
I’m sorry to hear that FixIt does not run on Windows 10. We have had customers report success when using Revo Uninstaller which offers a free version. Could you give that a try. I apologize for the inconvenience.
Revo uninstalled STRIP ok , I have now the new Codebook version! 
Thanks.
Hello @cdman
Great, I’m glad to hear that addressed the issue. Thanks for getting back to us!
