Can't sync new Codebook for PC with other Codebook apps on PC, Android and Apple


#1

I have Codebook on Android, ipad and another PC. I bought another Codebook licence for my new PC and can’t get it to sync with Dropbox. My other electronics still can. Any suggestions as to what to do?


#2

Hi @carol.darwin

Thanks for your support of Codebook and for posting to the discussion forum, although I’m sorry to hear about the trouble with syncing a new PC to Dropbox.

I have a few questions to get us started with troubleshooting:

  1. Are you able to select Dropbox as a sync option within File > Preferences?
  2. Do you receive an error message of some sort when you attempt to sync your new PC with Dropbox?

Cheers,
Micah


#3

Hi Micah,

Thanks for your very prompt reply – very impressoive.

For some unknown reason Codebook just decided to sync with my Dropbox without my doing anything to it. I’ve no idea why as I didn’t change anything, but it’s now working.

Cheers,

Carol


#4

@carol.darwin

Excellent. Glad to hear it’s working as expected again.

Feel free to reach out if it occurs again or if you have any further questions, issues, or feedback.

In addition to the discussion forum, we’ll also be happy to assist via private support email support@zetetic.net

Have a good day!

Cheers,
Micah