Thanks so much for choosing STRIP and sorry to hear about the error on sync. It might help to quit and re-launch the app, sign in, and turn sync off and back on, just to see if it’s some kind of temporary issue with STRIP itself:
- Sign in to STRIP
- Click on STRIP in the menu bar and select Preferences
- On the Preferences window select the Sync tab
- Uncheck “Enable Sync,” wait a second or two, then check “Enable Sync”
At that point you should see the current Dropbox account information displayed at the bottom of the Preferences window. Close it and give Sync -> Start Sync a shot.
If the error persists, go back to the Preferences windows and click on the “Unlink” button to drop the current Dropbox authorization, then attempt to launch another sync. This will cause STRIP to ask you to re-authorize the app to access your account and allow sync to proceed.
Could you give that a shot and let us know if it helps?