Failure Applying Changesets error during Sync

Codebook
1

All has been fine for years with Codebook. Last attempt to sync from desktop to mobile devices resulted in Failure Applying Changesets error code. This happens each time regardless of the device. Desktop is 4.5.5 and mobile devices are 4.5.3. What is the problem?

2

Hi @bcrandell

Thank you for your support of Codebook, I’m sorry for the troubles, but we’d be happy to help. Would you mind writing to us directly at support@zetetic.net and we can help you through the process based on your specific setup?

3

This was posted on the forum;

All has been fine for years with Codebook. Last attempt to sync from desktop to mobile devices resulted in Failure Applying Changesets error code. This happens each time regardless of the device. Desktop is 4.5.5 and mobile devices are 4.5.3. What is the problem?

…and you asked that I communicate via email.

Thanks for helping.

Bert

4

Hi @bcrandell

Thank you, we’ve just replied to your direct email with additional questions specific to your situation. Please feel free to respond to those answers when you have the opportunity.

5

For the first time, I’ve got the error Failure Applying Changesets when syncing from my iPad to an iMac using Desktop WiFi. Running Codebook 5.1.1 (4227) on iMac on Big Sur and Codebook 5.1.1 (4223) on iPad ios18.

Tried restarting the iMac and running Integrity Check on Codebook but no errors found.

Any suggestions?

6

@tabugary

Thanks for your support of Codebook and for posting to the discussion forum.

Please write us at support@zetetic.net so we can assist with troubleshooting the issue.

7

Damn, I guess I need to message you directly now too. Even a simple troubleshooting link would have been nice.

8

@Dan_G

Thanks for your support of Codebook and for posting to the discussion forum.

These types of sync errors are better handled on a case by case basis. The cause and resolution can vary depending on your Codebook configuration and the steps may also involve potentially destructive operations if not followed precisely. Because of that, we find it best to correspond directly with the user on each case rather than post a set of steps publicly.

We’ve received your support request and responded to it.