Preferences and Sync greyed out

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Hi @sarahmcvean, sorry about the trouble!

When you were trying to initiate sync from STRIP on your iPhone with STRIP on your desktop (Mac, or Windows?), is STRIP on your desktop signed in, or locked?

Also, if it helps, we have a getting started document on sync here:

Getting Started with Sync

This article is out of date For new documentation for Codebook 4, please visit this page. There are two main methods of sync for Codebook: Syncing directly with another copy over WiFi Syncing with a cloud service over HTTPS (Dropbox or Google Drive) Desktop WiFi Sync We call the first case Desktop WiFi sync because it’s for Codebook on a mobile device (e.g. Android, iPhone) to sync with Codebook on the desktop (Mac or Windows). It’s not designed for syncing bet…