Thanks for the response and no trouble at all, happy to help.
I was going to try what you suggested starting with my ipHone as the first device. But unfortunately, this doesn’t appear to allow overwrite or merge operation that I can see and the online instructions don’t say anything about iOS. So I am not clear what to do.
There’s a platform selector on the documentation page where you can select iOS. This link will take you directly the iOS instructions: Codebook Help - Sync Operations
Secondly, if there is only one database, strip.db, on dropbox then what you suggest will just propagate the errors. It is not deletions that i am worried about- it is that the same entry on different devices is syncing a different password. Sometimes syncing a new entry doesn’t propagate the password to a second device and files remains blank
From your description here, it sounds like you might still be using Codebook 3 (since there’s only one strip.db file in your Dropbox).
Codebook 3 won’t sync with Codebook 4, so if you have some devices which are on Codebook 3 and some devices which are on Codebook 4 that would explain what some data isn’t propagating.
Could you check what version of Codebook you’re using on each device?
On iOS you can view the version by logging in and navigating to [More] > Settings, the version number is at the top of the Settings screen near the app icon.
On macOS you can view the version by logging in and accessing Codebook menu > About Codebook.
Could you let me know what version numbers your devices are reporting?
The steps I provided above are for Codebook 4.
We have instructions here for updating your devices to Codebook 4: Updating to the Latest Version
Cheers,
Micah