Master Password


#1

I changed the master password on my ipad in Codebook but when I closed it it will now not open. When I have used icloud to back up my devices will a restore helps to bring it back? I have never been good doing this between my iphone and my ipad. If i change one and then the other. However, this is confusing seeing that I changed the master on the ipad, but that doesn’t accept the new password? I am really upset
Please help.


#2

Hi @MaryS3, I’m really sorry to hear about the trouble, we’ll be in touch through our email support system in a few minutes to help.