I’m installing Codebook for a new user at my company, who is taking over for a person who left. On a Windows 7 machine, patched to the latest, I deleted strip.db, and set a master password, putting a couple entries in. I tested locking and unlocking a couple of times. The next morning, I tried acce…

Hi @rickcogley - I’m very sorry to hear about the issue. We’ve never experienced this problem, or had another user report the same issue before, so I’d like to collect some additional information: Are you using any special characters in the password when you set it up? After running Codebook and l…

Hi @sjlombardo , I’ll check those things when I get to the office. Come to think of it, we had a “weird” situation like this before, when one computer got infected by a virus and we reformatted, then restored. The strip.db backup we had on Google Drive would not accept any variant of the password, n…

By the way, might this be related? : [image] Master PW invalid, then works after couple attempts Issues Run in to an issue where entering my master password returns a invalid password error, when trying to re-enter after a couples times (same password), it then recognizes…

And regarding the password, it was using: Numbers Symbols = and - Letters both upper and lowercase On a Japanese keyboard the numbers and letters are in the expected places, but some symbols (e.g. @ and single and double quotes) are shifted a bit, if that makes any difference. Hyphen and equals …

This is not the laptop keyboard, but, you can get the idea: [image]

Ok, here are screenshots of the system: [image] [image]

@sjlombardo , regarding: After running Codebook and logging in the first time if you lock the application (under File → Lock application), but do not exit it, are you able to log in again? …, I don’t remember that specific test. I shut CB down, then reentered it, and that worked for a while. The …

Hi - I was going to try uninstalling and reinstalling, but I cannot find instructions for uninstall on Windows or, an uninstaller. I tried deleting strip.db again and noticed: After I shut down Codebook and try to delete strip.db and/or, its parent Zetetic LLC directory, that stuff just gets recre…

Hi @rickcogley You can uninstall Codebook for Windows from the Add/Remove Programs window within Windows. Uninstalling Codebook for Windows will however leave the data in place; this is what allows updates via new installations to not impact your data. In order to remove the data itself, please del…

Hi @rickcogley We have tested this locally on a Windows 7 machine and have not been able to reproduce the behavior you describe. A couple of thoughts come to mind: Would you try performing this with an alternative keyboard, to rule out a hardware issue? Do you have more than one language enabled …

"Password Invalid" on Windows 7

Codebook Issues

rickcogley April 21, 2016, 11:23pm 4

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"Password Invalid" on Windows 7

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